Exchange Managment Support, for emergency only, dial 1-800-494-4650; have your username and password available.Please keep in mind the following etiquette rules when placing your call:
Are you calling the management desk:
Investor says: Hello my name is …, number XXXX account ID and my password XXXX.
Manager says: Please give me the price of dollar / yen to three notes “.
The manager will respond with a bilateral price quote.
Example: Manager: “105.10-15”
This means you can buy the dollar / yen to 105.15, 105.10 or sell them.
To purchase, you can say any of the following: “15”, “buy”, “buy a 15”, “My” or “Mine to 15.
To sell, you can say any of the following: “10”, “Buy”, “Buy a 10”, “Yours” or “Yours to 10”.
Example: Manager: “I buy a 15”.
You would normally have 3-5 seconds to respond before a price change, depending on market volatility. If no response is given and the price changes, the manager will say “Change”, “Price Change”, “Off” or “Your risk”, in which case you can ask for the updated price.
If you respond to an order to buy or sell, the manager will say “Done” or otherwise indicate that the operation has been executed. You may then want to set a cap on losses and / or an order limit.
Example: Manager: “Done”
Investor: “Put a cap on losses to 104.80 and 106.00 limit”
Manager: “Done.” (The manager then hangs up)
Note, however, orders placed by telephone will not be displayed immediately on the system as Cathedral Investment Bank’s staff must manually update them. Therefore, it will take several minutes for the system to be updated. Also, please note, you must strictly adhere to these procedures during periods of market volatility.
Cathedral Investment Bank / CIB Americas Bank Inc Is regulated by the Financial Service Unit of the Ministry of Finance on the Commonwealth of Dominica
The information contained on this website should not be interpreted as an offer of products and / or financial services (soliciting). The figures and displayed information in this document is only for informational purposes, Cathedral Investment Bank performs a major effort to keep the data here expressed correctly, updated and faithful, and however these may contain errors in its calculation, sampling and result. For more information read the terms and website conditions.